Accessibility Statement

The Precision Wellness Practice · Last updated: June 2026

The Precision Wellness Practice is committed to making precisionwellnesspractice.com and all associated content accessible to people with disabilities. We view accessibility as an ongoing responsibility, not a one-time task.

1. Our Commitment

We believe every practitioner, regardless of ability, should be able to access information about our programs, navigate our website, and engage with our content without barriers. We are working toward conformance with the Web Content Accessibility Guidelines (WCAG) 2.1 at Level AA as our target standard.

This statement applies to the primary website at precisionwellnesspractice.com. Subdomain pages and third-party embedded tools may have separate accessibility characteristics described in Section 5.

2. Measures Taken to Support Accessibility

In building and maintaining this website, we have implemented the following:

  • Semantic HTML structure: Pages use proper heading hierarchy (H1, H2, H3) so screen readers can navigate content logically without relying on visual layout
  • Alternative text: Meaningful images include descriptive alt text; decorative images use empty alt attributes to avoid clutter for screen reader users
  • Keyboard navigation: Interactive elements including buttons, links, and form fields are operable via keyboard
  • Minimum font size: Body text is set at a minimum of 20px across all pages to support readability
  • Color contrast: Text and background combinations are designed to meet WCAG AA contrast ratios (4.5:1 for normal text, 3:1 for large text)
  • Responsive design: The website adapts to desktop, tablet, and mobile screen sizes and orientations
  • No autoplay: We do not use auto-playing audio or video
  • Descriptive link text: Links use descriptive labels rather than generic phrases like “click here”
  • Focus indicators: Visible focus states are maintained for keyboard navigation
  • Form labels: Form fields include visible labels and accessible error messaging

3. Known Limitations

We acknowledge the following areas where full WCAG 2.1 AA conformance has not yet been achieved:

  • Video captions: Some older embedded video testimonials and workshop recordings may not have complete closed captions or transcripts. We are working to add these.
  • Complex animated elements: Some scroll-reveal animations may present issues for users with motion sensitivity. We are reviewing these against the WCAG 2.1 Success Criterion 2.3.3 (Animation from Interactions).
  • PDF resources: Downloadable PDF documents may not be fully tagged for screen reader accessibility. We are working to remediate these.
  • Third-party tools: Booking widgets, checkout pages, and CRM-delivered forms are managed by external providers (Practice Better, ThriveCart, GoHighLevel) and may have their own accessibility constraints outside our direct control.

We prioritize accessibility improvements in our ongoing development process and will update this statement as gaps are resolved.

4. Third-Party Content and Tools

The following third-party platforms are integrated into our website or program delivery. Their accessibility is governed by their own statements and policies:

Where third-party tools present accessibility barriers, we encourage users to contact those providers directly and to contact us if you need an alternative way to access the information or service.

5. Assistive Technology Compatibility

Our website is designed to be compatible with modern assistive technologies including:

  • Screen readers: NVDA, JAWS, VoiceOver (macOS/iOS), TalkBack (Android)
  • Browser zoom and text resizing tools (up to 200% without loss of functionality)
  • Keyboard-only navigation
  • High contrast display modes
  • Speech recognition software including Dragon NaturallySpeaking

If you experience compatibility issues with a specific assistive technology or browser, please let us know the details and we will investigate.

6. Requesting Accessible Alternatives

If you are unable to access any content or feature on our website due to a disability, we will work with you to provide the information in an accessible alternative format. Please contact us with your request and we will respond within 5 business days.

Examples of how we can help:

  • Providing text transcripts of video or audio content
  • Assisting you through the application or booking process by phone or email
  • Delivering program materials in an alternative format where feasible

7. Feedback and Contact

We welcome feedback on the accessibility of precisionwellnesspractice.com. If you encounter a barrier, notice a gap, or have a suggestion, please contact us:

The Precision Wellness Practice
77 City Centre Drive, Suite 501
Mississauga, Ontario, L5B 1M5, Canada
Phone: +1 (647) 370-0285
Email: info@precisionwellnesspractice.com

Please include the URL of the page where you encountered the issue, a description of the problem, the assistive technology or browser you were using, and your preferred contact method for follow-up.

8. Formal Complaints

If you are not satisfied with our response to an accessibility concern, you may escalate to the relevant authority in your jurisdiction:

  • Canada: Accessibility Standards Canada (accessible.canada.ca) or the Canadian Human Rights Commission (chrc-ccdp.gc.ca)
  • United States: The US Access Board (access-board.gov) provides guidance under the Americans with Disabilities Act (ADA) and Section 508. You may also contact the US Department of Justice Civil Rights Division.

9. Ongoing Improvement

Accessibility at The Precision Wellness Practice is treated as a continuous process. We conduct periodic reviews of our website against WCAG 2.1 AA criteria and address identified issues as part of our regular development cycle. This statement will be updated when significant improvements are made or new limitations are identified.

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